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OPERATIONS SUPPORT SPECIALIST

Citizenship and Immigration Services · Posted 56 days ago

Hybrid Tampa, FL $106K – $138K Apply by Jul 30, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
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About the Role

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an OPERATIONS SUPPORT SPECIALIST, you will execute and provide advice and technical assistance to district and field managers and staff on a wide variety of administrative, financial,and human resources services essential in supporting the operational activities, goals, and mission of USCIS.

What You'll Do

  • Plans, organizes, evaluates and improves staffing programs, services and processes, including but not limited to reviewing and advising management on candidate selections, strategies for recruiting candidates, and performing hiring actions.
  • Oversees the allocation of funds in automated financial management system for expenses such as purchase card, travel, purchase orders and distribution of overtime allocations.
  • Monitors operational activities and requirements within allocated budget levels, including general expenses, overtime, awards and other than permanent employment costs.
  • Conducts projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency through appropriate staffing.
  • Prepares project papers and staff reports; organizes and delivers briefings to managers.
  • Serve as a liaison with internal and external customers for Property, Facilities, Emergency Management, Security, Budget, Travel, Audit and Internal Control Programs, Accountable Exit representatives.

Requirements

  • Conditions of Employment: You must be a U.S.
  • Citizen or U.S.
  • Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
  • Citizenship and Immigration Services.
  • This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
  • Federal or Military employee serving overseas.
  • Probationary Period: You may be required to serve a probationary period of 1 year.
  • EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
  • Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
  • Office of Personnel Management guidance and U.S.
  • Office of Management and Budget plans and policies concerning hiring.
  • These authorities are subject to change.
  • Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  • Common definitions for hiring terms found in this announcement.

Benefits

  • DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
  • Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
  • DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
  • For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
  • The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
  • In accordance with 5 U.S.
  • Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.
  • Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: f5e03ae7-aad0-4a92-a188-87fe5cb94876

Posted via USAJobs

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