Job Listing
Operations Support Specialist
Citizenship and Immigration Services · Posted 63 days ago
Hybrid Tustin, CA $53K – $99K Apply by Jul 23, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will serve as a subject matter expert in administrative programs (such as property, facilities, supply, acquisition, budget, travel, performance, staffing, or benefits) and lead strategic evaluation of services and processes to advance program objectives..
What You'll Do
- →Serves as a subject matter expert in one or more administrative and management program areas, including Human Resources and Benefits; Budget, Acquisition, and Travel; or Property, Supply, Facilities, Security, Emergency Management, and Safety.
- →Drives improvements in productivity and operational efficiency by assessing program performance and resolving issues affecting administrative effectiveness.
- →Represents the organization at meetings and conferences, providing guidance, recommendations, and briefings to decision makers on assigned program area.
- →Provides customer service support and coordination across areas that may include Property, Security, Safety, and Facility Management; Staffing, Benefits, and Performance Management; and, Travel, Acquisition, and Financial Management.
- →Updates data systems and spreadsheets, resolves discrepancies, and tracks and reports key metrics and requirements to leadership and management.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Probationary Period: You may be required to serve a probationary period of 1 year.
- ✓EDUCATIONAL SUBSTITUTION: There is no educational substitution at the GS-12 grade level.
- ✓COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-09 and gs-11 levels only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education.
- ✓For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
- ✓Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job.
- ✓For verification purposes, the transcript submitted must include your name and educational institution.
- ✓Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
- ✓Office of Personnel Management guidance and U.S.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
- ★The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
- ★In accordance with 5 U.S.
- ★Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.
- ★Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.
Personality Fit
Job ID: f34ab2de-e613-4042-9ff6-b1d45064b3ad
Posted via USAJobs