Job Listing
Operations Support Specialist
Citizenship and Immigration Services · Posted 55 days ago
Hybrid Montclair, CA $43K – $69K Apply by Jul 27, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will play a key role in ensuring the accurate and timely production of secure documents and notices; as well as providing essential administrative support to advance the agency's mission and objectives.
What You'll Do
- →The responsibilities described are for the full performance level.
- →At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
- →Provide technical support by operating warehouse equipment like production printers, scanners, or forklifts.
- →Prepares and manages comprehensive daily, weekly, and annual reports to ensure accuracy and accountability to safeguard secure documents and organize special mailing using Secure Mail Initiative(SMI).
- →Conducts quality assurance checks on secure documents and notices to ensure consistency and identify discrepancies.
- →Performs research to identify and resolve issues, implement corrective actions, and provide actionable recommendations to address challenges while enhancing program efficiency.
- →Proficiently leverages technology systems to support daily operations and maintain accurate, organized information.
- →Provides troubleshooting to machines and systems in order to maintain the warehouse area.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Probationary Period: You may be required to serve a probationary period of 1 year.
- ✓COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education.
- ✓For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
- ✓Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job.
- ✓For verification purposes, the transcript submitted must include your name and educational institution.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
Personality Fit
Job ID: 45f858cd-0b90-4e10-81ec-1647494ff6af
Posted via USAJobs