Job Listing
Operations Manager
National Institutes of Health · Posted 5 days ago
On-site Montgomery County, MD $85K – $158K Apply by Sep 14, 2026 Miscellaneous Administration And Program ENTJESTJISTJ EngineeringOperationsHealthcare
Apply for this job → About the Role
Join the Clinical Center as Operations Manager of the DPM and help advance groundbreaking clinical research! The ideal candidate has experience supporting the operational management of a perioperative environment, overseeing perioperative equipment life cycles and is familiar with operating room (OR) software systems and OR integration platform technology. In this role, you will advise on strategic direction and lead key initiatives and projects to facilitate the missions of the DPM.
What You'll Do
- →As a Program Specialist (Operations Manager), you will perform the following duties at the full performance GS-13 grade level: Contribute to establishing the Department's strategic direction by identifying and advancing key goals, objectives, and initiatives.
- →Support the development and implementation of Department-wide policies, procedures, and operational standards to promote consistency, effectiveness, and alignment with organizational priorities.
- →Lead and support special projects and serve on multidisciplinary teams to address operational priorities, emerging issues, and Departmental initiatives.
- →Promote a culture of safety by ensuring patient and staff safety standards, policies, and requirements are effectively implemented and consistently followed.
- →Assess staff and organizational performance in achieving established goals and objectives, identifying opportunities to improve efficiency, effectiveness, quality, and compliance with Clinical Center policies and regulatory requirements.
- →Implement budget strategies that align resources with Departmental priorities and organizational objectives.
- →Prepare reports, analyses, and recommendations to inform decision-making at the Department, Clinical Center, and NIH levels.
- →Monitor the delivery of high-quality customer service to DPM patients receiving anesthesia and operative care, ensuring the timeliness, quality, and scope of services effectively meet patient and operational needs.
- →Evaluate and respond to complaints, suggestions, and requests regarding perioperative services, elevating if necessary.
- →Ensure staff are appropriately trained in the use of equipment, technology, and information systems that support Departmental workflows and anesthesia care, including operating room video and imaging systems.
- →Serve as a member of the Department's management team, collaborating with senior medical, nursing, administrative, and other key staff to advance Departmental priorities and operations.
- →Coordinate with stakeholders regarding operating room integration systems (e.g., StreamConnect, POIS) and operating room imaging software, communicating system updates and changes in policies or protocols to DPM and OR Nursing staff, gathering user feedback, and facilitating the resolution of technology-related issues.
- →Consult with the Chief of the Department on the maintenance, servicing, and operational readiness of DPM equipment.
- →Collaborate with vendors and evaluate new equipment, technologies, and software to assess their potential impact on clinical care, research protocols, emerging techniques, and organizational performance.
Requirements
- ✓If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades.
- ✓Unofficial transcripts will be accepted in the application packages.
- ✓Official transcripts will be required from all selectees prior to receiving an official offer.
- ✓Click here for information on Foreign Education.
Benefits
- ★If selected, you may be eligible to receive a salary above the minimum based on superior qualifications and/or a special need of the Government for your services.
- ★This applies to employees paid under the General Schedule (GS) and Federal Wage System (FWS) pay systems and is at the discretion of the hiring manager.
- ★A salary above the minimum must be approved before the appointment.
- ★NIH may repay certain outstanding Federally insured student loans to facilitate the recruitment and retention of highly qualified people.
- ★Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
- ★A newly appointed or reappointed employee may receive service credit for prior work experience or active-duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate.
- ★All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty.
- ★Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
- ★See link below for additional benefits information.
Personality Fit
Job ID: 491183fc-c22f-4b41-ae23-e969ba8bf164
Posted via USAJobs