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OFFICE AUTOMATION ASSISTANT
Commander, Navy Installations Command · Posted 54 days ago
Hybrid Norfolk, VA $22.1 – $25/hr Apply by Jul 30, 2026 Office Automation Clerical And Assistance ESFPESTPISTJISTP Transportation
Apply for this job → About the Role
Serve as an FFSC Administrative Support Assistant within Commander Navy Installations Command (CNIC),Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Fleet and Family Support Program (FFSP). The primary purpose of this position is to provide a wide range of administrative and program support and assistance that is in direct support of the Fleet & Family Support Center Site Director. The incumbent performs a other administrative/office duties in support of the Program.
What You'll Do
- →General Office Administrative Support (50%) Provides support through a wide array of assignments to include general front office administrative services in direct support of all programs that fall under the Fleet and Family Support Centers (FFSC).
- →Interacts with other service programs to ensure receipt of referral and documents; works with the Freedom of Information Act Office (FOIA) regarding requests for records and researching information in the record(s).
- →Makes routine contacts with officials of other agencies in the community.
- →Maintains the necessary documents, records, files and referral information, and similar program work.
- →Provides information to clients about the program services, requirements, and procedures.
- →Provides referral information on community resources to clients.
- →Assists clients in the use of office equipment and take responsibility to handle maintenance of equipment.
- →Conducts follow-up with clients answering any questions and aiding, as needed.
- →Receives visitors and telephone calls to the office, determines the nature of requests and directs visitors and/or callers to appropriate staff, or personally provides the information desired when routine or procedural matters of the office are involved.
- →Screens intake calls appropriately (does not conduct intake), schedules routine appointments for clients and conveys information to clients.
- →Uses diplomacy and tact in dealing with internal and external leadership, staff, and all other individuals.
- →Receives/manages requests for appointments with the supervisor/program site manager, as needed.
- →Checks on availability and confirms appointments.
- →Reschedules appointments upon requests of the supervisor/program site manager or staff member.
Requirements
- ✓This position does not have a positive education requirement.
Personality Fit
Job ID: f7a6a340-9e64-4a92-a4c8-e4e6b3b3cf2d
Posted via USAJobs