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Mission Support Specialist (Workforce Management)

Customs and Border Protection · Posted 41 days ago

On-site Laredo, TX $64K – $101K Apply by Aug 11, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
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About the Role

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Laredo Sector, Mission Readiness Operations, located in Laredo, TX. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

What You'll Do

  • As a Mission Support Specialist (Workforce Management), you will leverage advanced administrative concepts, laws, policies, practices, and analytical methods to resolve technical issues and drive organizational effectiveness.
  • This position starts at a salary of $64,111.00 (GS-09, Step 1) to $100,844.00 (GS-11, Step 10).
  • GS Salary: Visit this link to view the locality pay tables by geographic area.
  • If you do not see your geographic area listed, select the "Rest of United States" pay table.
  • Some positions fall under a special pay rate depending on the series, grade level and location of the position.
  • Please visit this link to view special pay rate charts.
  • The Mission Support Specialist (Workforce Management) serves as a liaison between Mission Readiness Operations and various support offices to carry out projects, perform studies, and address technical issues or problems related to the workforce.
  • Maintaining workforce reports and updating information for agency manning documents; coordinating with supervisors and staff to ensure timely completion of actions and receipt of required documentation; and submitting and monitoring personnel actions.
  • Serving as a liaison with support offices, including Labor-Employee Relations, EEO, workers' compensation staff, and counsel, on matters with workforce implications; and preparing reports using internal data sources and agency automated systems to support managerial information needs.
  • Performing general mission support activities, including coordinating travel and training, organizing logistical elements, analyzing non-overtime budget information, supporting procurement and acquisition actions, and serving as a point of contact for headquarters and/or sector office staff.

Requirements

  • You must be a U.S.
  • Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
  • Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
  • Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This position is not covered under the bargaining unit.
  • Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
  • Are you qualifying based on education?
  • Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
  • Education must be from an institution accredited by an agency recognized by the U.S.
  • Department of Education.
  • Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.
  • Note: If submitting documentation of an evaluation, transcripts are still required.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 87f11db2-e264-434d-bf01-fa7fb4a27566

Posted via USAJobs

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