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MISSION SUPPORT SPECIALIST (WORKFORCE MANAGEMENT)

Customs and Border Protection · Posted 50 days ago

On-site Washington, DC $122K – $158K Apply by Jul 31, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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About the Role

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, USBP Headquarters, Mission Support Directorate, Human Capital and Training Division, located in Washington, DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

What You'll Do

  • This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10) GS Salary: Visit this link to view the locality pay tables by geographic area.
  • If you do not see your geographic area listed, select the "Rest of United States" pay table.
  • Some positions fall under a special pay rate depending on the series, grade level and location of the position.
  • Please visit this link to view special pay rate charts.
  • As a Mission Support Specialist (Workforce Management), you will be responsible for advising the supervisor of the existence, nature, and possible ramifications of proposed policies or courses of action as well as propose alternative courses of action as required to accommodate the division's needs.
  • Typical duties will include: Contributing to the implementation of policies relating to the division's workforce and administrative support programs.
  • Advising on changes to organizational structures, organizational charts, and mission and function statements to implement reorganizations, or changes in program administration, to reduce or eliminate functional overlap among the assigned programs.
  • Providing analytical support on a variety of programs in support of the Workforce Management Division's mission including performance management, awards programs, workers compensation, vetting ,use of collective bargaining agreements and employee relations.
  • Performing complex studies looking at the interrelationships of the several programs assigned (Performance Management, Awards, Staffing Plans, etc.).

Requirements

  • You must be a U.S.
  • Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
  • Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
  • Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This position is not covered under the bargaining unit.
  • Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5ba98b94-2436-4b3b-bb2b-56a180496a18

Posted via USAJobs

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