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Military Service Coordinator
Veterans Benefits Administration · Posted 56 days ago
Hybrid Washington, DC $85K – $111K Apply by Jul 30, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Military Service Coordinator serves on the Public Contact Team, located in the Veterans Service Center. The Military Service Coordinator provides comprehensive information and assistance to veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency.
What You'll Do
- →Specific duties include: Schedules and conducts appointments with service member(s) within prescribed time limits to provide an overview of benefits and resources for obtaining VA contact information Explains benefit programs and entitlement criteria; gathers relevant evidence, and inputs data necessary to properly develop claims, to include the ordering and scheduling of VA examinations.
- →Conducts discharge briefings to large groups or servicemen and women at separation points.
- →Counsels Veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs through personal interview, telephone interview, and correspondence.
- →Provides additional information to disabled Veterans about the specially designated employment assistance for service members being separated for medical reasons Promotion Potential: None, this position is at the full performance level.
- →Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm.
- →Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only.
- →The selectee is required to report to the official duty station each scheduled workday.
- →Telework may be approved only on a case-by-case basis with supervisory approval.
- →Routine or recurring telework is not authorized for this position.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Military Service Coordinator; PD39669A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓There is an educational substitution at this grade level.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: 3d71d923-6c53-47d0-896f-df41220fa94a
Posted via USAJobs