Job Listing
Medical Support Assistant (Ward Clerk)
Veterans Health Administration · Posted 16 days ago
About the Role
Exciting Opportunity Come Join Our Team! Hampton Veterans Medical Center is seeking a Medical Support Assistant (MSA). This position is located in the Health Administrative Service (HAS) at the Hampton Veterans Affairs Medical Center and reports to the Supervisory Medical Support Assistant (Ward).
What You'll Do
- →Duties including, but not limited to: Receiving, directing, receiving calls, performs data entry into VISTA and CPRS/GUI.
- →Builds and updates medical records; sends patients to X-ray, lab, EKG, and other clinics.
- →Coordinates the daily activities of the ward with the charge nurse; provides information to various medical staff and clinics.
- →Makes patient appointments, and performs office work such as documents scanning, filing, faxing, copying and ordering supplies and forms.
- →Performs clerical/assistant work in support and treatment given to patients in an Ward or other unit of the medical facility such as receiving patients, maintaining patient files, and operating Extended Care and Hospice Units, Domiciliary units, and Substance Abuse unit.
- →Receives inpatients, lodgers, and families either in person or over the telephone.
- →Ensures that if the patient has requested to opt out of the facility directory this is noted in the chart and communicated to nursing staff.
- →Receives telephone calls for the unit; records and relays messages to appropriate staff.
- →Provides general information regarding visiting hours, office hours, and whether or not unit personnel are on duty.
- →Refers all questions pertaining to a patients' status or condition to nursing staff.
- →Must be Aware of all units to which these policies apply and can identify with each.
- →Refers all questions requiring medical or triage determination.
- →Responds to a code by activating the cardiac arrest paging system and clearly relaying it to the code team.
- →Ensures that once code cart is opened, SPD is called for a replacement cart.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you may be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 62651fbe-5ec1-4af2-8eda-0c2793daa0d7
Posted via USAJobs