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Medical Support Assistant

Veterans Health Administration · Posted 1 days ago

On-site New York, NY $48K – $62K Apply by Sep 21, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
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About the Role

Incumbent serves as an integral administrative part of the ward treatment team, responsible for initiating and performing a variety of administrative duties. Employee uses a broad working knowledge of all Healthcare System programs and services to provide administrative coordination of patient care and to advise the professional staff on administrative and logistical factors associated with direct patient care.

What You'll Do

  • VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Daily, checks the ward roster against the Ward Morning Report and Gains & Loss Sheet.
  • Maintains "Bed-board," keeping it current by updating with each patient's movement (as appropriate for the unit/campus).
  • Coordinates all aspects of patients' admissions to the unit by initiating a medical record with appropriate forms in correct sequential order.
  • Files/scans the results of various tests, and all other pertinent data, into patient's charts for the clinical staff's review.
  • Keeps the in-patient chart current and accurate.
  • Purges charts when necessary.
  • Maintains Contingency Plan files.
  • Makes necessary follow-up appointments.
  • Arranges for transfers to other facilities (VA and non-VA), and St.
  • Albans Community Living Center, making sure that chart is in order, signatures obtained and chart complete.
  • Advises and assists in the orientation of patients and professional staff concerning ward routines and Medical Center programs and services.
  • Provides information and technical support on availability of services, points of contact, and necessary authorizations and approvals.
  • Advises new physicians and nurses of such things as locations of patient files, format for requesting medical tests and supplies, and the requirement for completing charts upon discharge.
  • Serves as communications coordinator for the inpatient unit.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: d021a0bf-0a88-4a17-8e09-8927ec7bdb7a

Posted via USAJobs

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