Job Listing
Medical Support Assistant
Veterans Health Administration · Posted 33 days ago
About the Role
The incumbent serves as a Medical Support Assistant (MSA) in the Occupational Health Program (OHP) of the Primary Care Service. The incumbent serves as the Office Manager for the OHP to facilitate ongoing employee health care, the smooth running of the office and clinic, provider needs, and Occupational Medicine Residency Program as it relates to the James A. Haley Veterans' Hospital.
What You'll Do
- →The incumbent performs a variety of miscellaneous duties in support of the OHP and the USF OM Residency Program (as it relates to the VA).
- →These duties are listed below: Maintains Program files for over 5,000 employees.
- →Performs all task necessary for maintaining equipment and supplies as specified by the OHO, Physician Assistant, and the Administrative Officer of the Primary Care Service.
- →Orders supplies and maintains inventory for the OHP.
- →Maintains Daily Log of all encounters as well as a separate log for Workers' Compensation cases.
- →Daily checks and distributes mail located in the Office of the Chief, Primary Care Service.
- →Completes encounter forms for all appointments.
- →Handles Encounter Actions Required as directed.
- →Takes and transcribes minutes of OHP Staff Meetings, providing copies to the Chief of Primary Care Service.
- →Maintains, edits, revises, and prepares any and all appropriate Hospital Policy Memoranda.
- →Tracks quality assurance, performance improvement, and performance measures data pertinent to the OHP.
- →Assists the Program Director with preparation of quarterly and annual reports.
- →Performs patient scheduling and check-in using the Load/Edit menu, indicating date and time on Duty Status forms for follow up.
- →Documents no shows by sending email to OWCP specialist(s) when a patient misses a scheduled appointment.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: bf9b58d2-8032-418c-a93b-2a918c037c76
Posted via USAJobs