Job Listing
Medical Support Assistant
Veterans Health Administration · Posted 6 days ago
About the Role
The MSA performs duties related to support of services on the inpatient med-surgical, critical care, psychiatric, extended, and PACU care units of the hospital. The employee performs clerical/administrative duties that support the inpatient care processes during the length of stay. The MSA is an integral part of the interdisciplinary team and provides support for the care process across the division.
What You'll Do
- →Total Rewards of a Allied Health Professional Duties Include but are not limited to: Interpreting and verifying provider orders and securing hospital follow up appointments for discharged patients.
- →Receiving admissions and lodgers.
- →Performing patient discharges, inter-ward transfers and transfers to other facilities.
- →Monitors both inpatient and outpatient appointments, have appointments cancelled and rescheduled; sends patients to X-ray, lab, EKG, and other clinics.
- →Prioritizes events that arise throughout the day and coordinates the Units daily schedules.
- →Serves as the unit main point of contact and information.
- →Receives multiple calls and provides information to various medical staff, clinics, and patient families; provides orientation to staff, patients, and visitors; Performs data entry in VISTA and CPRS, Bed Management System, and patient wristband information.
- →Builds and updates medical records and extracts information for review.
- →Utilizes Microsoft Office, Word, Excel, and Outlook; performs office work such as document scanning, filing, faxing, copying, and ordering supplies and forms.
- →Performs clerical and administrative work in support of the care and treatment given to patients on an inpatient unit of the medical facility such as Hospice, Surgical, Medical, Telemetry, Oncology, Psychiatric, Progressive Care Unit, Intensive Care Unit, and the Operating Room.
- →Work Schedule: 3:30pm - 12:00am with rotating weekends and holidays Telework: May be approved on an ad-hoc basis at the discretion of the supervisor.
- →Virtual: This is not a virtual position.
- →Functional Statement #: GS-5: 60763-F, GS4: 61008-F, GS-3 6137F Relocation/Recruitment Incentives: Not Authorized.
- →Permanent Change of Station (PCS): Not Authorized.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 83650c3b-c59a-4e6b-baa1-b5ca5d21611d
Posted via USAJobs