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Medical Support Assistant

Veterans Health Administration · Posted 3 days ago

On-site Asheville, NC $48K – $63K Apply by Jun 15, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The Charles George Medical Center is currently recruiting for one (1) Medical Support Assistant within the Community Care Service line. The incumbent is responsible for initiating and carrying out a variety of administrative and technical duties in support of the Office of Community Care Coordination.

What You'll Do

  • VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties include but are not limited to: The Medical Support Assistant is responsible for scanning patient records, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
  • Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; verifying and updating demographics and insurance information; performing basic eligibility, and preauthorization requirements for specific coverage.
  • Work Schedule: 8:00 am to 4:30 pm Telework: AD-HOC Virtual: This is not a virtual position.
  • Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 6bfb3180-1840-442e-baea-04af1cb7ef6b

Posted via USAJobs

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