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Medical Support Assistant

Veterans Health Administration · Posted 43 days ago

On-site Des Moines, IA $36K – $57K Apply by Aug 10, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The incumbent serves as a Medical Support Assistant (MSA) in the Community Care department, providing essential clerical and administrative support. This role works collaboratively within an interdisciplinary care delivery model to support patient care and treatment throughout the Community Care and Mission Act referral processes at VA Central Iowa Health Care System (VACIHCS), including all Community-Based Outpatient Clinics (CBOCs).

What You'll Do

  • The position requires the incumbent to physically report for work to the Des Moines, IA VAMC.
  • Work Schedule: Monday-Friday 7:30 am to 4:00 pm or 8:00 am to 4:30 pm Telework: Ad-Hoc Virtual: This is not a virtual position.
  • Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 60b6bd49-755c-4fd5-945d-1b4596ab1130

Posted via USAJobs

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