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Medical Support Assistant

Veterans Health Administration · Posted 15 days ago

On-site Iowa City, IA $37K – $58K Apply by Sep 21, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The Medical Support Assistant (MSA) serves primarily in the Outpatient Specialty departments but is required to work in other departments as necessary. The MSA works for the Iowa City VA Health Care System at the Iowa City campus. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications

What You'll Do

  • NOTE: The 2-page Resume requirement does not apply to this position.
  • For more information, refer to Required Documents below.
  • The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
  • Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 21, 2026.
  • The initial cut-off date for referral of eligible applications will be September 11, 2026.
  • Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 2cc9a4ee-1b18-4953-a271-9391a1b9df11

Posted via USAJobs

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