Job Listing
Medical Support Assistant
Veterans Health Administration · Posted 42 days ago
On-site Warrensburg, MO $50K – $65K Apply by Jun 1, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This position serves as a Medical Support Assistant (MSA) in the of Business Office Service (BOS), at the Warrensburg, Missouri VA Clinic. Incumbent is under the supervision of the Supervisory Medical Support Assistant and works within the Outpatient Care Clinics. At this level, incumbent independently performs a full range of duties related to the delivery of healthcare services in the assigned work area.
What You'll Do
- →The Medical Support Assistant (MSA) for the Kansas City VA Medical Center (KCVAMC) are located within Business Office Service (BOS) and provide support to various clinics throughout the Kansas City VA Healthcare network.
- →Medical Support Assistant (MSA) Annual Salary: GS-5: $49,745 to $64,669 Duties of the position include, but not restricted to: The position is under the Supervisory Medical Support Assistant who provides direction, coordination, and supervision of a variety of administrative and clerical functions.
- →Employee works independently; ensures work is completed and check for timeliness.
- →The employee plans to carry out work assignments in accordance with instructions, policies, and training.
- →Referring unusual problems to the supervisor.
- →Receives patients/family members/visitors in person or telephonically.
- →Records and relays messages and/or redirects calls or performs scheduling changes as necessary.
- →Obtain identifying information and determine the nature of the call.
- →Refers patients to the Triage Nurse when appropriate.
- →Schedules appointments and provides information regarding outpatient clinics.
- →Enters and/or retrieves information and data from the Clinical Information System.
- →Completes consult requests through the advice of the physician with the use of Computerized Patient Record System (CPRS).
- →Type administrative notes using various automation systems and programs to accomplish work, such as text editing, maintain and retrieval use of messaging by using e-mail.
- →Maintains and monitors patient appointment schedules for the facility and communicates delays in scheduled appointments to the appropriate staff and patients.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: 27cfc84b-ff4e-4628-9f9e-bda717a12568
Posted via USAJobs