Job Listing
Medical Support Assistant
Veterans Health Administration · Posted 9 days ago
On-site Fresno, CA $36K – $53K Apply by Jun 18, 2026 Medical Support Assistance ESFJISFJISTJ Healthcare
Apply for this job → About the Role
This is a Medical Support Assistant (non-clinical) position, which is different from a Medical Assistant role. The Medical Support Assistant position focuses on providing support in the medical setting, including face-to-face interactions with patients and customers, being primarily administrative in nature. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments.
What You'll Do
- →This position is under the Health Administration Service in the Inpatient section.
- →The Medical Support Assistant (MSA) independently performs a full range of duties related to the delivery of healthcare services.
- →Advises clinical staff on current administrative processes.
- →Work Schedule: Monday-Friday 12AM-8:30AM and 3:30PM-12AM Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 09528F, 09529F, 09530F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 21aea267-138f-48d5-8dfc-981aee1d09a6
Posted via USAJobs