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Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA · Posted 54 days ago

On-site Fort Drum, NY $41K – $53K Apply by Jul 27, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

About the Position: This position is located within the Guthrie Army Health Clinic, Mental Health Department at Fort Drum, New York. Salary negotiation may be available for those candidates who are new to Federal service. This is a Direct Hire Solicitation.

What You'll Do

  • Greet patients to verify nature of the visit and/or refer to appropriate personnel.
  • Maintain appointment system to assist in scheduling various types of appointments.
  • Receive phone calls to provide general hospital information.
  • Resolve complaints of a local administrative nature and refers other complaints to the appropriate authorities.
  • Assist patients with completion all necessary forms prior to being seen by the provider.
  • Maintain and monitor patient appointment schedules for the clinic/practice.
  • Respond to emergency calls and notifies emergency medical personnel.
  • In-process and out-process patients, families/caregivers and guests.

Requirements

  • For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: bcc0dbce-2be1-4b38-9551-0be6a062e8c3

Posted via USAJobs

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