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Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA · Posted 42 days ago

On-site SHAPE $38K – $48K Apply by May 29, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

About the Position: Serves as a Medical Support Assistant (Office Automation) for a Medical Treatment Facility (MTF), performing the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting. This is a Direct Hire Solicitation.

What You'll Do

  • Receive patients and visitors as the initial point of contact, in person or telephonically.
  • Maintain and monitor patient appointment schedules for the clinic/practice.
  • Schedule appropriate patient appointments.
  • Coordinate and/or schedule patient appointments with other clinics or specialties.
  • Ensure the patient completes all necessary forms prior to being seen by the provider.
  • Perform Quality Assurance monitoring, using appropriate tools regarding the completion and contents of the patients’ record.
  • Assess patients' administrative needs and provide guidance or assistance in resolving patient concerns.
  • Provides clear and concise information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, and staff.

Requirements

  • For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 8bb7ed0d-c3a1-4e72-a458-63dad93acfad

Posted via USAJobs

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