Job Listing
Medical Support Assistant (OA)
Military Treatment Facilities under DHA · Posted 43 days ago
About the Role
About the Position: This position is in the America Bldg (19) on the 5th floor. A typical work day is 8 hours, Monday through Friday. The applicant should expect a variety of responsibilities which require clear and complete communication with customers, and balancing of phone and in-person needs. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.
What You'll Do
- →Maintain and monitor patient appointment schedules for the clinic/practice.
- →Enter and retrieve patient information in a manner that efficiently supports direct patient care by the clinic's staff providers.
- →Manage electronic records and files/intake sheets.
- →Contribute to patient management, customer service, and teamwork by interacting with patients and staff in a professional manner.
- →Maintain all patients' records, both electronic and paper, according to regulations.
- →Perform clerical duties inherent to the in-processing (reception/admission) and out processing (transition/discharge) of patients, families/caregivers and guests.
- →Monitor quantity of forms and supplies at workstation, requesting additional supplies when needed.
- →Inform supervisor of anticipated problems and provide solutions.
- →Complete end of the day reconciliation and reconcile inpatient appointments for assigned providers.
- →Demonstrate appropriate knowledge of clinic and business operations and processes, with the ability to solve problems when appropriate.
Requirements
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 11b4aac1-8d24-404b-8ebf-b94ef17b059e
Posted via USAJobs