Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 62 days ago
Hybrid Nashville, TN $50K – $65K Apply by Jul 21, 2026 Medical Support Assistance ISFJISTJ Healthcare
Apply for this job → About the Role
The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Radiology/Nuclear Medicine Service) who is responsible for assistance to Veterans providing a smooth process for the management of his/her outpatient appointments as well as support work in connection with the care and treatment given to the Veterans. Please include full-time/part-time status or number of hours worked for each position listed on resume.
What You'll Do
- →Total Rewards of a Allied Health Professional The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Radiology/Nuclear Medicine Service) The MSA works collaboratively in an interdisciplinary coordinated care delivery model within the Radiology/Nuclear Medicine Service Line.
- →The incumbent will interface with numerous computer applications including but not limited to CPRS, VistA, MyHealtheVet, Vetllnk, VSE, etc.
- →The incumbent performs these responsibilities with self-direction in the processing, care, and treatment of Veterans while functioning as a team member in the patient care delivery setting.
- →Screens incoming calls to determine if they can be handled personally or directs them to the appropriate team member.
- →Reviews the clinics appointment schedule to ensure that clinic utilization is optimized and effectively supports the needs of the clinics as well as the needs of the Veterans.
- →Develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
- →Supporting patient safety standards using the correct Veterans Affairs identification of all patients.
- →Setting the tone for perception concerning quality of healthcare services at the VA.
- →Work Schedule: Full-Time, Monday - Friday, 8:00 am - 4:30 pm Telework: May be authorized on an ad-hoc basis by the supervisory.
- →Virtual: This is not a virtual position.
- →Functional Statement #: 70865-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no substitution of education for experience at this grade level.
Personality Fit
Job ID: bbf76638-a272-4301-bc9a-25e8bfa6e3fb
Posted via USAJobs