Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 11 days ago
On-site Coralville, IA $50K – $65K Apply by Sep 14, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Medical Support Assistant (Advanced) is in the PC ICC with the Iowa City VA Healthcare System located at Coralville VA Clinic. The Advanced MSA is the first administrative point-of contact for Veterans, family, and other visitors contacting the Iowa City VA Healthcare System. This position will provide introductory administrative support to clinical staff members and Veterans, in addition to overseeing the daily clerical functions of the Scheduling of all Primary Care areas.
What You'll Do
- →The Advanced MSA can function independently, carrying out a variety of duties.
- →Perform front desks duties, receive telephone calls, and visitors to the medical facility.
- →The Advanced MSA will utilize a variety of patient data systems in scheduling patients for treatment and annotate in patient records.
- →Advanced MSA will use the ISS, VISTA, CPRS, Insurance Capture Buffer (ICB), Consult Tracking Manager (CTM), Outlook e-mail and other programs as needed, including the keyboard, printer, copier, and fax machine.
- →The Advanced MSA answers questions and provides information and daily activities to include the following items listed below.
- →The Advanced MSA will operate with little direct supervision.
- →Will follow rules and policies related to clerical functions, staff, and automated data processing methods in support of the treatment of patients.
- →Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not eligible for telework Virtual: This is not a virtual position.
- →Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: ab18319f-e167-4c57-82c7-c3e9f7009805
Posted via USAJobs