Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 12 days ago
On-site Iron Mountain, MI $50K – $65K Apply by Sep 10, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
The incumbent of this position serves as an Advanced Medical Support Assistant with the Oscar G. Johnson, VAMC (OGJVAMC). These clinics are patient-focused, outcome-oriented care systems in which efficient coordination of care is of primary concern. This care is tailored to each individual Veteran patient's needs, which allows for proper care, education and support of each Veteran.
What You'll Do
- →The incumbent of this position serves as an Advanced Medical Support Assistant with the Oscar G.
- →Johnson, VAMC (OGJVAMC).
- →These clinics are patient-focused, outcome-oriented care systems in which efficient coordination of care is of primary concern.
- →This care is tailored to each individual Veteran patient's needs, which allows for proper care, education and support of each Veteran.
- →This also allows for the proper distribution of the resources available while providing quality and effective health care services for each Veteran.
- →Determines medical care benefits for which the Veteran is eligible by means of a working knowledge of appropriate health administration related laws, policies, guidelines and regulations.
- →Explains beneficiary eligibility and medical benefits which the VA may provide and the procedures to be followed in obtaining the various benefits.
- →The incumbent is required to schedule and cancel patient appointments utilizing the VistA Appointment Scheduling Enhancement (VSE) package paying particularly close attention to special instructions or requirements of clinic profiles.
- →Scheduling will be completed based on the Veteran's request.
- →Incumbent will utilize the electronic medical record and electronically verify orders taken off /completed.
- →Special consideration will be given, when possible, in making appointments for those with multiple appointments, those driving long distances or those with other special circumstances.
- →Performs administrative duties associated with patient care and treatment for all categories of beneficiaries, including service connected, non-service connected, active military personnel, active duty referrals, collaterals and employees.
- →Keeps storage areas in order, orders supplies as needed, assures privacy of patient information is maintained, and correctly utilizes sensitive/non-sensitive recycling containers.
- →At time of checkout the incumbent will promptly and courteously process all pertinent provider's orders and schedule according to Veteran's preference.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation/examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 8dcaad27-0757-43cb-8742-981ea5668eb8
Posted via USAJobs