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MEDICAL SUPPORT ASSISTANT (ADVANCED)
Veterans Health Administration · Posted 46 days ago
Hybrid Charleston, SC $50K – $65K Apply by Aug 10, 2026 Medical Support Assistance ISFJISTJ Healthcare
Apply for this job → About the Role
The Advanced Medical Support Assistant (AMSA) serves as a Medical Support for Surgical Service and has the ability to fully perform the duties/functions related to all aspects of the full performance Advanced Medical Support Assistant, GS-0679-06 position in Charleston especially scheduling in a large clinical service line, especially Surgical Service. *The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.
What You'll Do
- →Total Rewards of a Allied Health Professional The Advanced Medical Support Assistant (MSA) position provides medical administrative support to the Surgical Service and is an integral member of the outpatient clinic team to effectively carry out day-to-day administrative operations of the clinic.
- →Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
- →When records are received, the incumbent will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending documents to scanning.
- →Knowledge of patient eligibility for VA medical care, priorities for care, release of information, HIPPA laws and the Medical Fee Basis programs.
- →Performs duties including, but not limited to: updating demographic information, updating BMS Whiteboard, collecting insurance for third party collections and processing patient movements.
- →Must demonstrate technical expertise in the use of multiple systems (i.e Vista and GUI) and current computer technology.
- →Skills in compiling readily available data from prescribed sources.
- →Schedules appointments and utilizing the electronic Waiting List in a timely manner.
- →Possess working knowledge of inpatient and clinic processes and services.
- →Provide administrative support to variety of staff and other members of the interdisciplinary team.
- →Must provide excellent customer service and must adhere to VA local, National and Service policies and procedures.
- →Performs other clerical duties in the Surgical Service as assigned.
- →Work Schedule: Monday - Friday 7:30am-4:00pm Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 69c1169d-10da-4fe3-b3ac-9d59f560ef66
Posted via USAJobs