Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 64 days ago
On-site Ann Arbor, MI $55K – $71K Apply by Jul 20, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
These positions support scheduling for Primary Care, Social Work, Anti-Coag and Nutrition/MOVE for Primary Care and its Ancillary Support clinics under Clinical Access Management Service at the Ann Arbor VA Medical Center in Ann Arbor, Michgian.
What You'll Do
- →Major duties of this position include, but are not limited to: Provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
- →Provide specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
- →Recommend changes to existing clinic procedures based on current administrative guidelines.
- →Utilize numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
- →Coordinate with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.
- →Uses word processing software to execute several office automations functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text, formatting letters, reports, and memoranda; and transmitting and receiving e-mail Work Schedule: Full time, Monday - Friday, 08:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 92306A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 397aabec-ec8f-4d5e-b94b-17887345ba58
Posted via USAJobs