Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 12 days ago
On-site Ann Arbor, MI $55K – $71K Apply by Jul 8, 2026 Medical Support Assistance ESFJISFJISTJ Healthcare
Apply for this job → About the Role
The incumbent serves as an Advanced Medical Support Assistant assigned to Community Care Service. The Community Care team that generally consists of two registered nurse care navigators and three to four administrative associate MSA per teamlets.
What You'll Do
- →Major duties of this position include, but are not limited to: The Advanced MSA coordinates with their team to set up care in the community under the Mission Act Standards.
- →Performing various clerical and administrative duties for the department.
- →Participating in team huddles and team meetings to manage and plan patient care setting priorities and deadlines for scheduling in the community.
- →Adjusting the flow and sequencing of the work to meet team and patient needs.
- →May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the Electronic Health Record (EHR); monitoring pre appointment requirements to assure readiness for patient care in the community.
- →Managing active and schedule list of consulting community care.
- →Participating and providing input in problem solving on operational issues or procedures in team meetings Performing administrative follow up actions.
- →Participating in and independently following up on team huddles by sharing information.
- →Precepting and assisting in deskside training for new staff or new team members and collaborating with the medical team to assure continuity of care while in the community and back to the VA.
- →Work Schedule: Monday- Friday, 7:30 am - 4:00 pm Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 92613-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 2cf8248d-c7be-4df9-9428-f74b3e3d6f8b
Posted via USAJobs