Job Listing
Medical Support Assistant (Advanced) - Inpatient Ward Clerk
Veterans Health Administration · Posted 39 days ago
On-site Huntington, WV $47K – $62K Apply by Aug 14, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is located in the Health Administration Service (HAS), Patient Administration Section (PAS), under the direct supervision of the PAS Section Chief. The purpose of the position is to serve as an Advanced Medical Support Assistant, also known as Inpatient Ward Clerk in HAS. The incumbent is responsible for a wide range of assignments and provides administrative support to the Section.
What You'll Do
- →Total Rewards of a Allied Health Professional The Advanced Medical Support Assistant independently performs a full range of duties related to the delivery of healthcare services in an inpatient setting.
- →Major Duties include, but are not limited to: Receives telephone calls for the unit, records and relays messages to appropriate staff.
- →Provides general information regarding visiting hours, office hours, and whether unit personnel are on duty.
- →Aware of all units to which these policies apply and can identify with each by cross training and rotating units.
- →Refer all questions pertaining to a patient's status or condition and all questions requiring medical or triage determination to the nursing staff.
- →Coordinate with the medical clinics to send inpatients for required tests, pre-operative procedures, therapies and scheduled appointments based on the doctor's discharge instructions and/or consult management.
- →Receives, directs, transfers, and discharges patients; receives and directs visitors; answer routine, abrupt, and emergent inquires and makes appropriate referral of questions concerning patient's condition.
- →Coordinate with nursing staff, nursing staff supervisor and bed flow coordinator to assign rooms for new admissions and transfers.
- →Build a medical chart for each new admission.
- →Ensure that all required activities have been completed prior to discharging a patient, and that follow-up appointments and/or consults have been accurately scheduled.
- →Respond to technical questions regarding patient rights, responsibilities, and advance directives.
- →Electronically transfers and discharges patients using the VistA and CPRS/GUI systems.
- →Performs various administrative duties as it relates to the Residential Rehabilitation Treatment Program (RRTP) to include admissions and discharges.
- →Electronically verifies doctors' orders and alerts staff for time critical medications, labs, x-rays, and EKG's.
Requirements
- ✓RESUME REQUIREMENTS - Your resume MUST include the following information: Job Title (for each position) Description of duties (be as detailed as possible) Month and year start/end dates (e.g.
- ✓June 2018 to April 2020) of employment Full-time or part-time status (include average hours worked per week) ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: 1f959066-abdf-4ef3-846e-757cefc58e85
Posted via USAJobs