Job Listing
Medical Support Assistant (Adv
Veterans Health Administration · Posted 18 days ago
On-site Salt Lake City, UT $59K – $77K Apply by Sep 11, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Advanced Medical Support Assistant (AMSA) is located in the Emergency Department. The AMSA provides expert administrative patient support while working collaboratively in an interdisciplinary care delivery model (a team comprised of doctors, physician assistants, nurse practitioners, nurses, pharmacists, dieticians, physical therapists, occupational therapists, social work) which provides optimal care to acutely ill patients or those requiring post-operative care.
What You'll Do
- →Duties include but are not limited to The AMSA functions include monitoring clinical flow processes and supporting patient and unit's needs.
- →They assist with the facilitation of inpatient admissions, transfers, and discharges; help with the organization and tracking of medical orders and tests (i.e. laboratory samples, x-rays, CT scans, MRI scans, ultrasounds); and schedule appointments and consultations.
- →The Advanced MSA's utilize and review various reports including but not limited to the missed medications and medication effectiveness reports and the surgery admissions schedules.
- →The Advanced Medical Support Assistant (AMSA) is highly skilled in performing a wide range of tasks and their advanced capabilities support and facilitate the overall operation of a complex inpatient unit.
- →The Advanced MSA uses advanced knowledge of policies and procedures to coordinate interdisciplinary care delivery and performs all clerical, administrative and operational functions of the unit.
- →The AMSA develops and maintains effective and efficient communication with patients, interdisciplinary medical teams, VA medical centers and other agencies.
- →The Advanced Medical Support Assistant takes initiative and anticipates the needs of the unit, serving as the primary resource for patient information flow and processing.
- →The GS-6 AMSA Functions as the payroll timekeeper or back-up timekeeper: duties include entering work and leave hours correctly in the Veterans Affairs Time and Attendance System (VATAS), reviewing the record for accuracy and working to resolve any pay issues.
- →Ensures timecards are accurately posted and ready for supervisory approval on payroll Friday at 0800.
- →Performs all aspects of timekeeping including yearly training and mandatory meetings.
- →Advanced Medical Support Assistants are considered chief sources of patient care and patient flow information and require advanced knowledge of related policies and procedures.
- →The AMSA uses advanced knowledge of medical terminology to verify orders in the computerized patient record system (CPRS); reviews admission, discharge and transfer (A/D/T) orders for accuracy; ensures laboratory tests, imaging and provider consults are entered correctly and completed in a timely manner; and contacts the appropriate sources for corrections when needed.
- →The AMSA keeps up-to-date with regulations that concern eligibility for care, control of medical records, availability of and requesting special tests and procedures.
- →Runs errands in support of team functions as requested by the program coordinator and other clinical staff, such as obtaining telemetry boxes and transporting and picking up blood products.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass TB test examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: f4931956-e8b7-4423-ac38-5305dcf75efb
Posted via USAJobs