Job Listing
Medical Records Technician (ROI)
Veterans Health Administration · Posted 4 days ago
On-site Anchorage, AK $41K – $67K Apply by Sep 21, 2026 Medical Records Technician ESFJESTJISFJISTJ Customer SuccessTrades
Apply for this job → About the Role
This position is located in the Health Information Management (HIM) section at the Anchorage VA Medical Center. The Medical Records Technician (MRT) (Release of Information (ROI)) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.
What You'll Do
- →The duties in this position are primarily advisory and technical in nature.
- →Provides direct customer service to the Veteran, their Personal Representative or third party by providing copies of the Veteran's health information when a signed, written request is received or upon the Veteran's valid authorization to a third party.
- →Incumbent is responsible for evaluating the adequacy of each completed authorization form.
- →The incumbent processes all incoming requests to the facility for ROI along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), referring only problem cases to the Supervisor.
- →Receives and directs callers and visitors.
- →Receives and/or gives out forms and assists visitors and/or callers with the completion of forms or documents.
- →Responds to questions from patients concerning services.
- →Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
- →Composes responses to routine requests for release of patient information.
- →Selects and compiles information from health records and prepares correspondence, typically using standard form or standard formats for letters.
- →Completes and processes routine releases of information to other VA and Federal Agencies and when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.
- →Other duties may be assigned.
- →Total Rewards of a Allied Health Professional Work Schedule: Monday to Friday 8:00am to 4:30pm Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not authorized Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: fe754a61-06e1-4fcd-a019-d2478855d2e0
Posted via USAJobs