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Medical Records Technician (ROI)
Veterans Health Administration · Posted 4 days ago
On-site Wyoming, MI $36K – $59K Apply by Sep 21, 2026 Medical Records Technician ESFJESTJISFJISTJ Customer SuccessTrades
Apply for this job → About the Role
This position is located in the Health Information Management (HIM) section at the Battle Creek VA Medical Center. The MRT release of information (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.
What You'll Do
- →Duties include but not limited to: Evaluates the adequacy of each completed authorization form.
- →Screens each request for information to determine urgency and assures that most urgent requests are completed fist using established priority systems. processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE).
- →Receives and directs callers and visitors.
- →Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
- →Resolves conflicting or inconsistent information found on initial requests.
- →Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 93054A, 93055A, 93046A Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Benefits
- ★"Smoke-free Facility: All Department of Veterans Affairs facilities are smoke-free.
- ★Patients, visitors, and employees are not allowed to smoke in or near any facilities or on the grounds. "VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers.
- ★This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest.
- ★As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.
- ★This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.
- ★This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being
Personality Fit
Job ID: 8bbc3c4c-c3d0-4e0a-988d-0338ecb8102f
Posted via USAJobs