Job Listing
Medical Records Technician (ROI)
Veterans Health Administration · Posted 33 days ago
On-site West Palm Beach, FL $48K – $63K Apply by Aug 24, 2026 Medical Records Technician ESFJESTJISFJISTJ Trades
Apply for this job → About the Role
This position is located in the Health Information Management section at the West Palm Beach VA Medical Center. Medical Records Technicians (Release of Information) disclose health information in accordance with all laws and regulations governing authorization and disclosure of health information.
What You'll Do
- →Duties included but not limited to: The duties in this position are primarily advisory and technical in nature.
- →Incumbent is responsible for evaluating the adequacy of each completed authorization form.
- →Screens each request for information to determine urgency and assures that most urgent requests are completed fist using established priority systems.
- →Personally greets veterans/visitors and assists them in determining the exact nature of the request and whether the information requested can be released.
- →Applies public laws, rules, regulations and exclusions governing confidentiality of the medical record, including the Privacy Act, Freedom of Information Act and 38 U.S.C. 7332 governing the release of records containing information regarding the treatment of or referral for drug and/or alcohol abuse, Sickle Cell Anemia and infection with Human Immunodeficiency Virus (HIV).
- →The incumbent processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), referring only problem cases to the Supervisor.
- →Evaluates validity of each request.
- →Determines which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act).
- →Ensures that proper authorization exists before release is made.
- →Processes the request to the requesting agency or individual.
- →Inputs all requests into the ROI computer package for logging and tracking of these requests.
- →Receives and directs callers and visitors.
- →Receives and/or gives out forms and assists visitors and/or callers with the completion of forms or documents.
- →Responds to questions from patients concerning services.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 3febaec9-b7dc-46c0-a46b-a8d3c973d1be
Posted via USAJobs