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Medical Records Technician ROI
Veterans Health Administration · Posted 41 days ago
On-site Butler, PA $38K – $61K Apply by Aug 17, 2026 Medical Records Technician ESFJESTJISFJISTJ Customer SuccessTrades
Apply for this job → About the Role
The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party. The MRT (ROI) must possess expertise in all applicable Federal laws, rules, and regulations regarding release of health information.
What You'll Do
- →Total Rewards of a Allied Health Professional Major duties include but are not limited to: Responsible for evaluating the adequacy of each completed authorization form.
- →Screens each request for information to determine urgency and assures that most urgent requests are completed fist using established priority systems.
- →Ensures that proper authorization exists before release is made.
- →Processes the request to the requesting agency or individual.
- →Inputs all requests into the ROI computer package for logging and tracking of these requests Receives and directs callers and visitors.
- →Receives and/or gives out forms and assists visitors and/or callers with the completion of forms or documents.
- →Responds to questions from patients concerning services.
- →Provides advisory and technical assistance to patients, administrative staff and professional staff regarding release of information Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
- →Locates materials that would verify information given.
- →Reviews paper and computerized health records to identify material to be photocopied/printed/written to electronic media and released Employee composes responses to routine requests for release of patient information.
- →Selects and compiles information from health records and prepares correspondence.
- →Dealing with patients and/or third parties to resolve discrepancies, sorting out errors and reconstructing past transactions, cases or events, or finding alternative sources of information Replies to vague, incomplete, or ambiguous inquires by independently recognizing issues, topics or problems.
- →Finds alternative sources of information on which to base a reply when correspondent has provided sketchy or inaccurate information.
- →Processes Social Security requests for health information using ROI software.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: 3d5c4a86-2404-4423-84be-645605cfbfae
Posted via USAJobs