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Medical Records Technician (ROI-Legal)

Veterans Health Administration · Posted 5 days ago

On-site Iowa City, IA $50K – $66K Apply by Sep 17, 2026 Medical Records Technician ESFJESTJISFJISTJ Trades
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About the Role

This position is located in the Health Information Management (HIM) section at the Iowa City VA Medical Center.

What You'll Do

  • Duties include but are not limited to the following: Processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE).
  • Processes medico-legal releases of information to attorneys and courts pertaining to Tort Feasor (Third Party Liability), Worker's Compensation, Labor and Industries and subpoenas.
  • Screens and follows through on all incoming telephone calls from attorneys and insurance representatives regarding legal cases and requests under the Privacy Act, referring only problem cases to the Supervisor.
  • Reviews and analyzes written and telephone requests to ascertain type of case to be developed.
  • Develops and prepares cases for release to Regional Counsel and other appropriate parties.
  • Contacts attorneys when necessary to obtain additional information to develop the case.
  • Maintains files for all Privacy Act requests and subpoena cases for all cases being developed processed or complete.
  • Compiles tort cases for the Regional Office.
  • Provides direct customer service to the Veteran, their Personal Representative or third party by providing copies of the veteran's health information when a signed, written request is received or upon the Veteran's valid authorization to a third party.
  • Receives and directs callers and visitors.
  • Searches records or files to compose responses, including electronic searches, to retrieve and summarize hard to locate data.
  • Composes responses to routine requests for release of patient information.
  • Selects and compiles information from health records and prepares correspondence, typically using standard form or standard formats for letters. other duties as assigned.
  • Work Schedule: Monday-Friday 7:30am to 4:00pm (Tour of Duty can be negotiable).

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 3035bdf7-4582-493d-a245-d3d71dd8de61

Posted via USAJobs

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