Job Listing
Medical Records Technician (Release of Information)
Veterans Health Administration · Posted 13 days ago
Hybrid Baltimore, MD $42K – $68K Apply by Sep 9, 2026 Medical Records Technician ISFJISTJ Customer SuccessHealthcareTrades
Apply for this job → About the Role
This position is located in the Health Information Management (HIM) section at the VA Maryland Healthcare System. The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.
What You'll Do
- →Total Rewards of a Allied Health Professional Major Duties May Include: The incumbent processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE).
- →For sites that have transitioned to the modernized electronic health record (EHR), utilizes AccessHIM Request Management solution for processing of VBA 7131 requests.
- →Receives and directs callers and visitors.
- →Receives and/or gives out forms and assists visitors and/or callers with the completion of forms or documents.
- →Responds to questions from patients concerning services.
- →Provides advisory and technical assistance to patients, administrative staff, and professional staff regarding release of information.
- →Inquiries vary widely and information given requires explanation of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail.
- →Resolves conflicting or inconsistent information found on initial requests.
- →This involves dealing with patients and/or third parties to resolve discrepancies, sorting out errors and reconstructing past transactions, case or events, or finding alternative sources of information.
- →Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
- →Locates materials that would verify information given.
- →Evaluates validity of each request.
- →Determines which information is to be released in compliance with existing laws, such as the Privacy Act of 1974, Freedom of Information Act (FOIA), and Health Insurance Portability and Accountability Act (HIPAA)).
- →Ensures that proper authorization exists before release is made.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: d71c7e7f-c048-4900-9846-17663b1b28fd
Posted via USAJobs