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Medical Administration Specialist
Veterans Health Administration · Posted 39 days ago
On-site Memphis, TN $50K – $80K Apply by Aug 20, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
The incumbent serves as a Medical Administrative Specialist- Health Administrative Specialist on Duty (HOD) located in the Office of the Chief, Health Administration Service (HAS), or Business Office (BO), or Medical Administration Service (MAS), or similarly named and organized service; the position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty.
What You'll Do
- →The HOD is responsible for all medical-legal administrative functions the Medical Center during irregular hours and as such represents both the Medical Center Director and the Chief, Business Office in this capacity.
- →The HOD maintains the operation of all Business Office activities during these hours, investigates all problems and incidents which may occur during the tour of duty and assumes full administrative responsibility in the event of and emergency or disaster until relieved by the appropriate personnel.
- →Major duties will include but are not limited to: Enters information into VISTA accurately; reports promptly, identifying any negative trends; makes appointments in appropriate clinics and follows the VISN guidelines for scheduling and canceling appointments.
- →Must work in a multi-screen environment, being able to use VISTA and CPRS and Microsoft programs.
- →Performs patient processing activities associated with VA medical benefit programs during irregular tours of duty (e.g.: enrollment, eligibility, verification, beneficiary travel, scheduling, check-in/out, clinic workload, admission/discharge/transfer, compensation and pension, special programs, fee basis, release of information, MCCR, etc.
- →Coordinates tests & procedures that cannot be done at this Medical Center.
- →Interprets a broad range of policies, guidelines and directives, both verbal and written and identify responsible parties for follow up action or communication.
- →Administers proper bed control computer options and arrange for escort of patients to appropriate ward.
- →Performs admissions, discharges, scheduling, beneficiary travel, community bed assignments, death details, and death counseling.
- →Establishes proper priority groups for Veterans.
- →Complete eligibility assessment documents and enter proper financial data in database.
- →Prepares and submits necessary documents for billing purposes for all medical cost recovery cases.
- →Responds to both internal & external customers in a courteous professional manner in all interactions.
- →Communicates both orally and in writing with health care professionals and other medical center personnel and applies proper grammar, vocabulary and spelling.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: d75ae59e-a21f-4304-953a-47434f834c4f
Posted via USAJobs