Job Listing
Medical Administration Officer (Chief of Health Administration Service)
Veterans Health Administration · Posted today
HybridEl Paso, TX$90K – $116KApply by May 18, 2026Miscellaneous Administration And ProgramENTJESFJESTJISTJHealthcare
Apply for this job →About the Role
Directing HAS programs in broad patient administration areas, providing resource allocation data & related interpretation for assessing management of resources, technical & administrative support for staff, maintenance/evaluation of medical records, assuring patient privacy, adherence to regulatory requirements governing ROI. Working with Chiefs of clinical & administrative services to ensure HAS work is integrated with work of other services.
What You'll Do
- →Direction/Long-Range Planning: Provides direct supervision and leadership to section chiefs and supervisors within HAS and work with the section chiefs to ensure day-to-day operations are carried out in an efficient and customer-friendly manner.
- →Writes, reviews and develops policies as it relates to the sections that he/she directly supervises within Health Administration Service.
- →Develops both long and short-range policies and plans for the organization by coordinating the medical administration needs of the health care system.
- →Provides active and well-informed administrative participation in planning for the delivery of health care by taking the initiative to identify needs and potential issues/concerns and devising flexibilities in operations and constructive, cost-effective approaches to the resolution of problems.
- →Participates in the formative stages, in overall facility managerial planning to assure that an awareness of medical administrative issues and implementations are considered and influence management decisions.
- →Develops, evaluates, and modifies organizational structure and systems to achieve program goals.
- →Program Management: Ensures accurate, timely and consistent data is entered into the Medical Center database.
- →Coordinates the collection of data concerning patient care activities; makes computations as required and reports monthly, quarterly, or annually to management.
- →Receives requests from other sources and determines the best method of presenting data to executive leadership.
- →Maintains contact with clinical personnel and other staff in various clinic settings to resolve clinic operation issues to ensure the highest quality care is provided to Veterans and to ensure high customer satisfaction is achieved.
- →Participates in investigating patient complaints related to HAS operations and prepares effective written responses through established mechanisms in a timely manner.
- →Supervisory: Provides direct supervision and leadership to section chiefs and supervisors within HAS and work with the section chiefs to ensure day-to-day operations are carried out in an efficient and customer-friendly manner.
- →Writes, reviews and develops policies as it relates to the sections that he/she directly supervises Health Administration Service.
- →Discusses, investigates, and responds to employee grievances and dissatisfactions to resolve conflicts.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: c3126832-f536-4d50-93e8-06a2785c26d0
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