Job Listing
Med Support Assistant - Assoc Dir, Patient Care
Veterans Health Administration · Posted 49 days ago
On-site Fargo, ND $36K – $53K Apply by May 27, 2026 Medical Support Assistance ESFJESTJISFJISTJ Operations
Apply for this job → About the Role
NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. The Medical Support Assistant (MSA) is responsible for providing medical administrative support to one or more inpatient units, including the Community Living Center (CLC), and is an integral member of the inpatient team to effectively carry out day-to-day administrative operations of the hospital.
What You'll Do
- →Possess a solid knowledge of current computer technology regarding imaging applications, Fax applications, Computerized Patient Record System and numerous Vista applications.
- →Be conscientious regarding the confidentiality of the variety of material that will be handled.
- →Skill in compiling readily available data from prescribed sources; knowledge of the organization to search and review records, files, or electronic data banks to locate information needed, and to verify information given.
- →Familiarity with one or more established automated systems to enter, correct, and retrieve factual information.
- →Ensures forms and supplies are adequately stocked on the unit.
- →Is responsible to maintain a neat and clean work area and safe work environment.
- →Possess working knowledge of hospital processes and services to function in and interact with various clinical services throughout the Medical Center.
- →Employee must have knowledge and ability to apply policies and procedures associated with operational activities that affect workload data and patient care unit operations.
- →Aware of administrative policies and procedures associated with both inpatient and outpatient scheduling.
- →Provide excellent customer service and must adhere to VA local, National and Service policies and procedures and exhibit ethical conduct all times.
- →Employee must complete and adhere to necessary annual VHA training requirements.
- →He/she has a key role in the VHA Network Performance Measures for Customer Service, Access to Care, and overall quality of healthcare delivery.
- →Provides administrative support to the interdisciplinary care team and other administrative and professional staff throughout the inpatient areas and community Living Center (CLC) Work Schedule: Monday - Friday, 11:30am - 8:00pm, rotating weekends and holiday coverage.
- →Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 15d1f8ff-0325-44f6-be9d-2869414f215c
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