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Management & Program Analyst
Veterans Health Administration · Posted 1 days ago
Hybrid Mather AFB, CA $56K – $89K Apply by Jul 6, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
The VA Northern California Health Care System is currently recruiting for a full time Management and Program Analyst position within Primary Care Service located at the Mather Division. Oversee performance and quality assurance of one or more sections within the service, as well as serving data analysis needs of Primary Care Service as a whole. Manage and provide evaluation and guidance on both internal and external metrics directly impacting care delivery of all Primary Care.
What You'll Do
- →The Management and Program Analyst is responsible for the effectiveness of assigned operations in meeting goals and objectives established by national comparative analysis and local strategic plans.
- →Oversees all data metrics that involve his/her assigned work and understands the accepted parameters and ranges of these metrics.
- →Monitors trends, conducts fact finding, and applies problem solving techniques to discover issues and potential solutions and to manage to the metric.
- →Understands the metrics including which data elements feed into the scoring of the metric and how the metric score is calculated.
- →Major duties include but not limited to: Reviews data such as patient satisfaction, provider performance dashboards, SAIL metrics, and functions independently with knowledge of data analytics, process improvement fundamentals and group facilitation.
- →Monitors key performance metrics by using their knowledge of their assigned clinical area's operations to select appropriate parameters in established systems such as VHA Support Service Center (VSSC), Strategic Analytics for Improvement and Learning (SAIL), PATS, and V-Signals, and charted data sources.
- →Evaluate the performance of other facilities noticing statistically significant improvements and dramatic changes in their data trends, to identify the potential for best practices at other VA facilities or within other sections or services.
- →Develop workload-based staffing standards for professional staff including physicians, advanced practice providers, and nurses.
- →Monitors care delivery metrics including, but not limited to Primary Care Physician Performance Dashboard, PATS, V-Signals, provider proficiency, OPPE and FPPE monitors.
- →Manages the resolution of findings related to internal and external survey visits and inspections.
- →Provides education, and training to inform staff of regulatory requirements and conducts audits for both administrative metrics and clinical environmental care metrics to ensure compliance.
- →Designs systems to optimize information exchange developing standard work and consolidating information from services outside of their own to dictate clinic procedures for secure messaging, voicemail, phone calls, and faxes.
- →Perform other duties as assigned.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: b799d759-fb1b-472c-a9d2-68720e4d05bf
Posted via USAJobs