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Management and Program Assistant (Office Automation)
Internal Revenue Service · Posted 64 days ago
Hybrid Bloomington, IL $41K – $66K Apply by Jul 17, 2026 Management And Program Clerical And Assistance ESFPESTPISTJISTP Transportation
Apply for this job → About the Role
WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - CARE-Customer Assistance, Relationship and Education - Media & Publications/Distribution/Production and Support REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Identifies potential and actual problems, probable causes, and provides recommendations for resolution.Researches a variety of issues, gathers statistics and information, and reports findings for the full scope ofa program or function.
- →Monitors, reviews, and evaluates operations and interrelationships with other functions regardingworkflow, work redundancy, or systemic problems and provides recommendations to higher levelsanalyst(s) or supervisor.
- →Verifies completeness of controls to ensure accuracy and compliance with established procedures,guidelines, and formats.
- →STANDARD POSITION DESCRIPTIONS (SPD): PD93073, PD93074, and PD93075 Visit the IRS SPD Library to access the position descriptions.
Requirements
- ✓Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period.
- ✓During this time, your performance, conduct, and suitability for continued employment will be evaluated.
- ✓You will not automatically convert to permanent status at the end of the probationary (or trial) period.
- ✓Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service.
- ✓If no certification is made before the probationary (or trial) period ends, your appointment will be terminated.
- ✓You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations.
- ✓Additional guidance and support will be provided during onboarding.
- ✓Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ✓ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS OR ADDTIONAL INFORMATION SECTIONS A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
Benefits
- ★As a current IRS employee, you know the great benefits we offer.
- ★Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Personality Fit
Job ID: 7031fb91-9180-484d-87e1-5d64cc113177
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