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Management and Program Analyst
Defense Logistics Agency · Posted 4 days ago
Hybrid Pearl Harbor, HI $64K – $84K Apply by Jul 3, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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See below for important information regarding this job.
What You'll Do
- →If selected at the GS-9 level, duties will be in a developmental capacity Serves as a customer service specialist for the DLA Document Services and the organization's main business area Acts as a customer liaison for EMS business area to ensure customer requirements are met in a timely manner and a quality product is delivered.
- →Markets and sells the full range of product and services o?ered by Document Services to a diverse and geographically dispersed customer base across all levels of rank and responsibility.
- →Schedules and facilitates quarterly program reviews with all customers identi?ed as signi?cant or critical by the Supervisory Customer Relations Specialist.
- →Works with the customers to achieve customer requirements and goals without compromising established Document Services business rules.
- →Responsible for receipt of funds, acceptance and de-obligation of funds as requested utilizing G-Invoicing and legacy funding systems.
- →Researches, analyzes and monitors customer service patterns and potential problems.
Requirements
- ✓Are you using your education to qualify?
- ✓You MUST provide transcripts or other documentation to support your educational claims.
- ✓Unless otherwise stated: Unofficial transcripts are acceptable at time of application.
- ✓GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study.
- ✓Such study may have been performed on a full-time or part-time basis.
- ✓If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
Personality Fit
Job ID: 47fd68c5-7395-4317-bcb5-de06ad36d6fe
Posted via USAJobs