Job Listing
Legal Administrative Specialist (Contact Representation)
Veterans Benefits Administration · Posted 33 days ago
Hybrid Manchester, NH $58K – $75K Apply by Aug 21, 2026 General Legal And Kindred Administration ISFPISTP
Apply for this job → About the Role
The Legal Administrative Specialist (LAS) serves as a member of the Public Contact Team, located in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to Veterans, their dependents, and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits.
What You'll Do
- →Specific duties include: Coordinates counseling sessions with Veterans, their dependents, and their beneficiaries face to face regarding all benefits available through the VA and other agencies.
- →This is accomplished through in-person or telephone interviews, and correspondence with VBA facilities providing broad outreach services.
- →Explains in detail VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures, benefit determination information, and all pertinent information available in system of record.
- →Assists with programs including, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, general Social Security Administration benefit programs, assistance programs, and other federal, state, and local domestic relations.
- →Prepares technical correspondence to Veterans and their dependents providing benefit information, representation rights, and response to miscellaneous inquiries.
- →Explains pertinent legal provisions, regulations, and related administrative practices and their application to specific cases.
- →May serve as or with the Outreach Coordinator (such as the Women's Veterans Coordinator, Minority Veterans Coordinator, Homeless Veterans Coordinator, Aging Veterans Coordinator, Ex-Prisoners of War Coordinator or Military Services Coordinator).
- →Initiates inquiries to resolve errors, delays, or other problems in obtaining benefits.
- →Completes claim and appeal related work.
- →Work Schedule: Full Time, Monday-Friday 8:00am-4:30pm Compressed/Flexible: Varies based on location.
- →Telework: This position is eligible for situational (ad hoc) telework only.
- →The selectee is required to report to the official duty station each scheduled workday.
- →Telework may be approved only on a case-by-case basis with supervisory approval.
- →Routine or recurring telework is not authorized for this position.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
Personality Fit
Job ID: 45eae173-d765-4c7f-83ca-1c61a5489f10
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