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Lead Pharmacy Technician
Veterans Health Administration · Posted 50 days ago
Remote United States $60K – $78K Apply by May 29, 2026 Pharmacy Technician ISFJ Customer SuccessHealthcareTrades
Apply for this job → About the Role
The incumbent serves as a Pharmacy Lead Technician in a VISN Clinical Contact Center (CCC) as part of an interdisciplinary healthcare team. The Pharmacy Lead Technician in the CCC functions independently under the supervision of the Pharmacy Contact Center Technician Supervisor.
What You'll Do
- →Routinely reviews computer medication profiles for therapeutic duplication, prescription non-compliance and allergies/drug reactions.
- →Transfers identified patients to a Pharmacist or supervisor, for further evaluation, if needed.
- →Processes and submits patient requests for new prescription orders and renewals (including controlled substances) into the computer accurately, thoroughly and in a timely manner.
- →Uses approved Pharmacy Service protocols when appropriate to satisfy patient medication requests.
- →Professionally handles issues escalated from team members and follows guidelines to address the issue appropriately.
- →Actively and diligently treats all Veterans with respect and utmost dignity.
- →Seeks to solve Veteran's concerns at first contact.
- →When required, refers to other VA resources to assist in the resolution process.
- →Always resolves all Veteran issues in a timely and caring manner with emphasis on providing first contact resolution Work Schedule: Full Time; 7:00am - 7:00pm; Various tours between Remote: This is a remote position Functional Statement #: 09413F
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment evaluation examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: e123a16e-d64a-45b9-8a51-9f93ec534d0b
Posted via USAJobs