Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 2 days ago
On-site Minneapolis, MN $60K – $78K Apply by Jun 11, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
The Lead MSA performs clerical and administrative support in the coordination, care and treatment provided to veterans at the Minneapolis VA Health Care System. Provides guidance and leadership to scheduling clerks, including Advanced Medical Support Assistants and subject matter expert in all related processes, procedures and requirements.
What You'll Do
- →VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLsTotal Rewards of a Allied Health Professional Duties may include but not be limited to: Monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.
- →Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
- →The incumbent is responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
- →Is responsible for maintaining the confidentiality of information obtained to carry out required duties.
- →Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.
- →Otherwise, works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required.
- →Work Schedule: Monday thru Friday, Administrative days Telework: Not Available.
- →Virtual: This is not a virtual position.
- →Functional Statement #: 000000
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: f5fca47a-a5c7-43f2-a6cf-43bd3ff477e7
Posted via USAJobs