Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 13 days ago
Hybrid Charleston, SC $53K – $69K Apply by Sep 8, 2026 Medical Support Assistance ISFJISTJ Healthcare
Apply for this job → About the Role
The Charleston VA Healthcare Network is recruiting Lead Medical Support Assistants! (Lead MSA). The Lead MSA supports Radiology Service, which provides diagnostic and interventional imaging across the medical center and six clinics. This role works with physicians, supervisors, and technologists, serving as a key member of the Radiology MSA team and managing orders and scheduling.
What You'll Do
- →Total Rewards of a Allied Health Professional Major duties may include, but are not limited to: Assigns, distributes, and monitors radiology orders for all Advanced MSAs.
- →The Lead MSA manages daily workload assessments, assigns tasks, and ensures proper staffing coverage.
- →Responsibilities include reviewing training records, identifying training needs, and supporting MSAs across interdisciplinary settings.
- →The Lead assists with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and community resources.
- →Duties also include ensuring timely and accurate appointment scheduling; providing staff guidance on policy and procedure updates; creating and maintaining employee schedules; and serving as a liaison among Advanced MSAs, patients, and interdisciplinary teams to resolve day-to-day conflicts.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
- →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 63111F Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation/examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 8ae96d5e-d9d1-4b57-a15f-b99dbb518abd
Posted via USAJobs