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Lead Medical Support Assistant
Veterans Health Administration · Posted 1 days ago
About the Role
This position is located in the Mental Health, Alexandria VA Health Care System (AVAHCS). This Position provides technical oversight of multiple Advanced Medical Support Assistants (AMSA) (GS-6) as well as support to Outpatient sections of Mental Health. The AVAHCS offers A full range of mental health services for Veterans residing in the South-Central Louisiana area. This includes psychiatry, psychotherapy, and substance use treatment.
What You'll Do
- →Total Rewards of a Allied Health Professional Duties include, but are not limited to: Ensures quality of MSA work to include accurate and timely scheduling of appointments.
- →Orients and provides on-the-job training for new and current LMSAs.
- →Ensures all training requirements are met for self and MSA.
- →Organizes the work structure of his/her assigned areas.
- →Reviews and monitors data to ensure assigned reports are complete and accurate.
- →Assigns Mental Health Treatment Coordinators in PCMM per established guidelines and processes clinic grid blocking requests from AMSA staff and providers.
- →Collaborates, communicates, and demonstrates customer service and interpersonal skills with all healthcare professionals to ensure quality/continuity of care and ensures compliance with established policies and regulations.
- →Schedules appointments including interpreting and verifying provider orders in accordance with VHA National Scheduling Guidelines.
- →Work Schedule: Monday-Friday 8:00am-4:30pm (subject to change based on facility needs) Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
- →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available Virtual: This is not a virtual position.
- →Functional Statement #: 00924F Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 7bd94437-0402-4a02-8cbf-834e030db186
Posted via USAJobs