Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 39 days ago
On-site Terre Haute, IN $50K – $66K Apply by Aug 14, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
The Lead MSA monitors and makes work assignments, provides input on performance, resolved daily workplace issues, and maintains efficient workflow. Assignments at this level include, but may not be limited to: assuring coverage of all areas of responsibility; ensuring accurate and timely completion of Return to Clinic Orders and Consults; reviewing data and reports to ensure efficiency, quality, and completion of work; providing guidance to staff members.
What You'll Do
- →Major duties and responsibilities include, but are not limited to: Assuring coverage of all areas of responsibility; ensuring accurate and timely completion of reports.
- →Working collaboratively with other services.
- →Developing and maintaining effective and efficient communication with the patient, with the interdisciplinary team, their supervisor, and other specialty services within the healthcare system.
- →Setting priorities and deadlines; adjusting the flow and sequencing of the work to meet team and patient needs; Participate in and provide input during team meetings to assist in resolving problems having to do with operational issues or procedures; Performing administrative follow-up actions.
- →Work Schedule: Monday through Friday, Dayshift, 8:00 am to 4:30 pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position.
- →Position Title/Functional Statement #:Lead Medical Support Assistant/PD91465VS Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Benefits
- ★Whole Health Statement VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers.
- ★This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest.
- ★As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.
- ★This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.
- ★This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
Personality Fit
Job ID: 79fc63fe-3d80-4e8b-bafa-236ca67bd436
Posted via USAJobs