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Lead Medical Support Assistant

Veterans Health Administration · Posted 57 days ago

On-site Minneapolis, MN $60K – $78K Apply by Jul 28, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
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About the Role

Incumbent serves as a Lead Medical Support Assistant (MSA) who is assigned to perform general Lead MSA duties within the Referral Coordination Team (RCT). The RCT consists of dedicated clinical staff and clinical support staff whose primary goal is to streamline the referral process to ensure that every Veteran has a complete picture of their care options so he/she can make the most informed care decisions and schedule their appointment in VA or the community.

What You'll Do

  • Community Care (when eligible) when the Clinical RCT determines it is appropriate, based on clinical complexity requested.
  • Work Schedule: Monday thru Friday, 0730am to 1600pm Telework: Not Available.
  • Virtual: This is not a virtual position.
  • Functional Statement #: 000000

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 6407e2e1-b990-452e-b0d4-121eaba2416b

Posted via USAJobs

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