Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 62 days ago
On-site Omaha, NE $51K – $66K Apply by Jul 29, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Lead Medical Support Assistant serves in the VA Care in the Community (CITC) Department at the Nebraska-Western Iowa Healthcare System, Omaha, Nebraska. The Lead MSA provides expertise, guidance and direction and has responsibilities related to providing administrative support, coordination, and technical assistance in the planning, development, and maintenance of an effective, comprehensive and integrated Community Care Program at this Medical Center.
What You'll Do
- →VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total Rewards of a Allied Health Professional The LMSA within CITC will assist in planning and development of necessary procedures, schedules, and activities to ensure compliance with department of Veterans Affairs (VA) Central Office Directives.
- →The incumbent is skilled in project management, time management and process improvement, which includes the ability to develop new or improved solutions to complex technical problems.
- →They work closely with all of Community Care's leadership and/or designee to ensure standardized practices are being followed.
- →They are responsible for the assigned workload within the section and assistance with coverage for employee work schedules.
- →The incumbent monitors the progress of work and makes adjustments on a priority basis to ensure timeliness measures are met.
- →The incumbent reports to the supervisor on employee performance, process errors, training needs, and disciplinary issues.
- →Major duties include (but not limited to): Managing consult services assigned per guidelines Participating in team huddles and team meetings to manage and plan patient care.
- →Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
- →Create authorizations for episodes of care prior to care being received.
- →Schedule appointments, per the scheduling policy, accurately and in a timely manner.
- →Participating in and providing input in problem solving on operational issues or procedures in team meetings.
- →Performing administrative follow up actions.
- →Independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
- →Collaborate, communicate, set priorities, and organize the work of the unit in order to meet deadlines, ensuring compliance with established processes, policies, directives, and regulations.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 56f99baa-0cff-4a42-b098-f8767967b8e1
Posted via USAJobs