Job Listing
LEAD MEDICAL SUPPORT ASSISTANT
Veterans Health Administration · Posted 9 days ago
About the Role
This position has lead responsibilities for technical and administrative direction of all Medical Support Assistant (MSA) staff in Health Administration Service - Reno proper and responsible for the technical direction for all MSAs located at the CBOCs.
What You'll Do
- →Major duties include but not limited to: Ensures that all clinic administrative requirements are completed accurately, in a timely manner and are meeting established standards.
- →Performs check on work in progress or spot check work not requiring review (filing) and review completed work to verify the supervisor's instruction on work sequence, procedures, methods and deadlines have been met.
- →Performs audits upon supervisory request.
- →Provides on-the-job orientation and training to new employees and assures that current employee's are up-to-date on all procedural requirements and changes.
- →Informs the supervisor of performance, progress, need for additional training or any problems encountered with employees.
- →Develops and implements controls within the clinic setting and resolves problems as they occur, whenever possible.
- →He/she makes informative suggestions concerning personnel promotions, reassignments or recognition of outstanding performance and contributions.
- →Contacts Veterans as appropriate to ensure optimal customer service regarding scheduling needs, or as needed by the Service Chief.
- →Maintains clinic schedules, ·cancellations and other changes as requested by clinic providers and/or the supervisor.
- →He/she reschedules as necessary and assures that clinic activity flows at a steady pace.
- →He/she keeps the Supervisor informed of all scheduling/cancellation problems.
- →Evaluates and implements new policies and procedures pertinent to the duties of the staff.
- →Establishes work priorities and ensures deadlines are met.
- →Coordinates and reviews the work of the MSA.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓You may be required to serve a probationary period.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Personality Fit
Job ID: 4fbf0ff3-a9ff-4e29-91f7-4311533bc2cc
Posted via USAJobs