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Lead Medical Support Assistant

Veterans Health Administration · Posted 57 days ago

On-site Columbia, MO $58K – $76K Apply by Jul 28, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

What You'll Do

  • VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total Rewards of a Allied Health Professional The incumbent serves as a Lead Medical Support Assistant.
  • The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information.
  • The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications.
  • The duties include but are not limited to: Assists in making daily assignments for the outpatient clinic areas to ensure each area is adequately covered.
  • Provides information to the supervisor regarding subordinates' performance.
  • Resolves issues independently, involving supervisors only when necessary.
  • Monitors Clinic Cancellation for approved Provider leave requests.
  • Monitors Scheduling for accuracy.
  • Provides guidance to staff members to include changes in policies and procedures; distributing and balancing workload; creating and maintaining employee work schedules.
  • Provides on-the-job training for new and current employees; ensuring all training requirements are met.
  • Employee plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
  • Routinely communicates with physicians, nurses, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.
  • Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
  • Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no education substitution for the GS-6 grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 3287bddb-a24c-485e-9586-e75a270a34b4

Posted via USAJobs

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